Biscuits

My dad is a stickler for good customer service. And understandably so, you pay for a service you expect to be taken care of, right? But one night my dad outdid himself in demanding-better-customer-service-than-he-received.

He left to pick up Popeye's for dinner and upon his return, realized they had forgotten to put in his biscuits.

My dad was livid. You don't mess with his biscuits. He weirdly loves biscuits. Also he loves being right and doing the right thing always and hates being "wronged." If I were to bring this event up to him today, he would say, "It is the principle Sara Jan,* I ordered a combo and it came with biscuits, I am a paying customer I deserve respect!!"

(*Jan is Farsi means "dear," no my middle name is not Jan)

He toyed with driving back to get them and at my mother's insistence that the food would be cold by the time he got back and it wasn't worth it, my dad sat down at the table.

For maybe 5 seconds.

Before he got up, fished for his receipt, and decided he would CALL POPEYE'S CHICKEN.

They didn't answer.......probably because they were busy, so my dad hung up and ate his meal and we had a lovely night.

NOPE WRONG HE LEFT A VOICEMAIL.

"Hello, my name is Ali I am customer order #25825, you forgot my biscuits!”

Now, my dad's punishment of choice (and as his daughter, I know this) is lecturing. Good ol' fashioned 30-60 minute lectures.

Yes, he proceeded to lecture Popeye's chicken on customer service, or lack there of, as well as forgetfulness, ethics, and that him and his wife "really like their biscuits but will go to KFC if you do not learn your lesson."

I can just imagine some 18 year old kid manager playing that message the next morning and cracking up at what probably sounded like a drunk call. Or he probably never heard the message because they probably never actually get voicemails because they're POPEYE'S CHICKEN.

But let's all pretend my dad taught them a BIG lesson that day.